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An office clerk acts as the front-desk representative of the office in our main office on Edgehill and our satellite office in the Commons Center. Clerks play an essential role in helping the Writing Studio and Tutoring Services operate in a smooth and well-organized manner and in helping us maintain a welcoming atmosphere for our clients. Clerks oversee the opening and/or closing of the office and assist clients, consultants, and tutors with their needs.

As our office consists of individuals with a wide range of backgrounds, potential clerks must be willing and able to effectively communicate and collaborate with students, staff, and faculty from a variety of cultural and linguistic backgrounds.

Potential clerks should be familiar/able to quickly familiarize themselves with Outlook and other office management software.

Responsibilities include opening and/or closing the office, answering phone calls and emails, assisting clients, consultants, and tutors with their needs, and maintaining general organization of the office. Clerks usually have time to work on their own studies while at the front desk in-between assigned tasks.

• Opening & closing Commons or Edgehill locations (providing at least some weekly availability to open and/or close a shift)
• Managing the Writing Studio and Tutoring Services email inboxes
• Taking attendance of staff during shift (in-person and online)
• Greeting clients and maintaining a welcoming atmosphere
• Assisting clients and consultants/tutors with questions, scheduling issues, information, etc.
• Maintaining the organization and cleanliness of the offices
• Communicating, as necessary, with clerks and Office Administrator working at our other locations
• Assisting Office Administrator with tasks/projects as needed